User's Common questions

A recopilation of frequently asked questions about our software.

Where can I see my ads?
The ads we create for you are published in your Google Ads account. If you want to see them you have to enter your Google Ads account. You won't find t...
Mon, 7 Jun, 2021 at 3:18 PM
How can I change my Google Ads account?
If you want to change your currently linked Google Ads account, write an email to support@cleverecommerce.com with the new account number and we will upload...
Mon, 7 Jun, 2021 at 3:18 PM
I cannot find my Clever Campaigns
You can find your Clever campaigns, ads, and keywords by signing into your Google Ads account. You will recognize them as they start with "S - - -"...
Mon, 7 Jun, 2021 at 3:19 PM
I want to make changes to my ads
You can edit the ads that we created for you by entering your Google Ads account and clicking on the "Ads" section.If you want us to edit your ads...
Mon, 7 Jun, 2021 at 3:19 PM
I can't upload my logo
If you are unable to upload your logo, contact support@cleverecommerce.com. We will be happy to help you!
Mon, 7 Jun, 2021 at 3:19 PM
How much should I pay per click?
Your cost per click is the amount you pay per click to Google. It depends mainly on the level of competition you have in your sector. The more your competit...
Mon, 7 Jun, 2021 at 3:18 PM
I cannot link my Google Ads account
If you have problems connecting your Google Ads account to our app, please contact support@cleverecommerce.com and we will link it manually. Please take int...
Mon, 7 Jun, 2021 at 3:19 PM
Why did I reach my budget limit?
If you reached your budget limit for the day, your ads won't be shown until the next day. If you reach your budget limit often, it means that you are n...
Mon, 7 Jun, 2021 at 3:18 PM
I have a technical error
If you have a technical error, contact us at support@cleverecommerce.com describing the issue in detail and we will help you fix it.  
Mon, 7 Jun, 2021 at 3:19 PM
What will my ads look like?
During the installation process, you will be asked to provide us with information about your store. These store description lines will be used in your ads. ...
Mon, 7 Jun, 2021 at 3:18 PM